2024 Field Service Benchmark Reports

More than a collection of insights. See how top-performing orgs leverage the power of data, personalized AI, and the Shift Left Method to slash service costs, narrow the skills gap, and resolve service issues faster than ever. 


The 2024 Field Service Benchmark Report: General Edition

Take a closer look at the state of service with insights gleaned from over 24 million work orders, 6.6 million assets, and 582,000 technicians.


The 2024 Medical Device Service Benchmark Report

Amidst rapid growth and rising costs, medical device companies can leverage personalized AI and more to enhance team performance and save money.


The 2024 Industrial Machinery Service Benchmark Report

Industrial machinery orgs are countering rising costs and scattered data with AI and predictive maintenance to enhance productivity, uptime, and customer loyalty.

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