JUST LAUNCHED
The Build vs. Buy vs. Blend AI Guide
Thinking of building your own AI solution? It might seem simple—until it’s not.
JUST LAUNCHED
The Build vs. Buy AI Guide
Thinking of building your own AI solution? It might seem simple—until it’s not.
88%
of AI proof-of-concept (POC) projects fail to reach full deployment.
45%
of AI applications have moved beyond ideation or POC stage.
20%
of companies are still developing AI tools in-house as leaders shift to commercial AI solutions.
Most DIY AI projects stall at the proof-of-concept stage. Why? Internal talent shortages, underestimated complexity, compliance hurdles, and soaring maintenance costs.
That’s why more service leaders are rethinking their approach—and turning to purpose-built AI solutions designed for complex service operations.
What’s inside the new guide:
- Why 88% of AI POCs stall before reaching production — and how to break the cycle
- The true cost of building in-house (hint: it’s more than just engineering hours)
- How a blended strategy accelerates results while keeping you in control
- What Gartner and McKinsey recommend for service-specific AI success
Considering your next move? Download the new eBook to see which path is right for your organization.