Tariffs. Supply chain chaos. Soaring service costs. In industrial machinery, today’s disruptions are tomorrow’s liabilities—unless you’ve got the data (and strategy) to get ahead.

That’s where the 2025 Industrial Machinery Service Benchmark Report comes in. Based on over 4.8 million service events and $3.5 billion in costs, this year’s report shows exactly what the top 20% of service teams are doing—and why everyone else is falling behind.

What’s inside:

• Leaders fix it on the first try 87% of the time — every missed fix drains profit and patience.
• Top teams resolve issues in 2 days. Bottom teams take 8. That’s 6 extra days of downtime you can’t afford.
• 25% of assets still fail within 3 months of a PM visit at bottom-performing orgs. Prevention isn’t working—yet.
• Top performers don’t use generic tools. They deploy agentic AI built for industrial complexity—scaling expert decisions across every service event.

Unlock the full report—and a clear roadmap to better KPIs, lower costs, and smarter service.