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ANNUAL REPORT

The 2024 Field Service Benchmark Report

Invaluable insights from over 24M work orders, 6.6M assets, and 582K technicians.

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In the face of today’s biggest service challenges—from bridging the skills gap to mastering the AI wave—organizations must make a quick and significant impact on service delivery. 

According to Aquant’s 2024 Field Service Benchmark Report:

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Low-performing teammates can cost over 80% more than their top-performing counterparts. 

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If everyone had the knowledge and skills to perform like the top 20% of the workforce, service costs would be reduced by as much as 22%.

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Your data is key to improving performance—we’ll show you how to get started.

More than just a collection of statistics — our report is a roadmap to service excellence.

With the right insights, tools, and benchmarks, you can boost your service performance to that of the top 20% of service organizations. Download the report to see detailed service trends, measure yourself against best-in-class organizations, and get actionable recommendations for improving your service delivery today.

Read the Report