Transforming Service in 2025:

Join Aquant and Comfort Systems to explore the findings of Aquant’s latest report, which analyzes over 21 million work orders, 6.5 million assets, and the practices of 602,000 technicians.

Our special guest, Ewan Stewart, Region Service Vice President at Comfort Systems, will dive into the industry’s biggest challenges, powered by insights from our 2025 Field Service Benchmark Report. With the rise of personalized AI, the Shift Left method, and intelligent remote solutions, service leaders have a tremendous opportunity to step up their game. This session will show how adopting cutting-edge, personalized AI that understands your business and focuses on critical KPIs will completely reshape your service delivery. We’ll also tackle the ongoing talent acquisition and retention challenges while discussing how data and personalized AI are crucial to bridging the skills gap and empowering your teams for long-term success. 

Together, we explored:

• AI that delivers: See how aligning your team with top-performing AI solutions can slash service costs by up to 23%.
• Remote solutions with real results: Learn how AI-driven remote troubleshooting and diagnostics reduce site visits, improve First Time Fix Rates, and more.
• How to stop losing millions: Low-performing teams could cost you up to $1.8 million more annually. We’ll show you how upskilling and innovative AI tools can bridge that gap.
• Ways to attract and keep top talent: Find out how AI can streamline processes, making it easier to bring in great talent and solve service issues faster.