The State of Field Service in EMEA

EMEA field service is at a tipping point. Retirement waves, sustainability mandates, and ever-denser tech stacks are squeezing margins and talent.

Our new white paper, “The State of Field Service in EMEA,” blends findings from the Service Council’s Voice of the Field Service Engineer survey, encompassing insights from 2,700+ frontline technicians, and a recent leadership roundtable into one concise action plan. 

Inside, you’ll uncover:

• Hard-hitting data on attrition, onboarding gaps, and frontline friction
• What the EU Green Deal and Right-to-Repair directives will do to your service margins
• Real AI wins: early adopters are already driving faster resolutions and measurable cost cuts
• A complete AI playbook to cost cuts and reduce escalations today

Download the white paper now to see how forward-thinking teams capture expert knowledge, boost technician productivity, and turn service into a growth engine before the next wave hits.