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Service KPIs for the Medical Device Industry

A Complete Guide

E-Books _Service KPIs_Page_1

The medical device landscape is undergoing a dramatic transformation.

Teams need to skill up a new workforce, and the move towards a predictive service model requires smarter ways to manage service outcomes.

That transformation hinges a workforce of high performers and a more effective way to measure true workforce performance.

This guide explores:

  • The 5 KPIs that matter most for the medical device industry and how to measure them
  • How measuring individual employee performance impacts the whole team

Read the Report