WEBINAR
From RAG to Conversational AI:
The Next-Gen Service Engine
Join us on June 25 at 11:30 am ET for an educational webinar that challenges the limitations of Retrieval-Augmented Generation (RAG) and introduces the next evolution: Retrieval-Augmented Conversation (RAC).
RAG is quickly becoming a baseline capability offered by every AI platform. However, your customers and technicians expect more than a single-paragraph answer; they demand conversational problem-solving that integrates real-time data, asks the right follow-ups, and delivers results across multiple channels—from browser, mobile, voice, messaging, and beyond.
In this first webinar in a three-part educational series, you’ll see exactly why RAG is already outdated and how RAC represents Aquant’s evolution beyond RAG. Our experts will:
- Explain why one-shot, paragraph-based intelligence no longer meets the demands of outcome-driven work, and how RAC’s interactive dialogue approach delivers better results.
- Demonstrate why true conversational problem-solving is essential and how RAC provides a unified, omnichannel experience.
- Uncover how RAC surfaces best practices and actionable solutions from traditional service data and hidden knowledge from workforce experts.
- Describe how RAC seamlessly drives end-user experience on top of Aquant’s Agentic AI.
Register Today!
SPEAKERS:

Indresh MS
Product & Technology Labs, Aquant

Edwin Pahk
SVP Customer Success & Pre-Sales, Aquant