WEBINAR

From RAG to Conversational AI:

The Next-Gen Service Engine

Join us on June 25 at 11:30 am ET for an educational webinar that challenges the limitations of Retrieval-Augmented Generation (RAG) and introduces the next evolution: Retrieval-Augmented Conversation (RAC)

RAG is quickly becoming a baseline capability offered by every AI platform. However, your customers and technicians expect more than a single-paragraph answer; they demand conversational problem-solving that integrates real-time data, asks the right follow-ups, and delivers results across multiple channels—from browser, mobile, voice, messaging, and beyond. 

In this first webinar in a three-part educational series, you’ll see exactly why RAG is already outdated and how RAC represents Aquant’s evolution beyond RAG. Our experts will:

  • Explain why one-shot, paragraph-based intelligence no longer meets the demands of outcome-driven work, and how RAC’s interactive dialogue approach delivers better results
  • Demonstrate why true conversational problem-solving is essential and how RAC provides a unified, omnichannel experience
  • Uncover how RAC surfaces best practices and actionable solutions from traditional service data and hidden knowledge from workforce experts.
  • Describe how RAC seamlessly drives end-user experience on top of Aquant’s Agentic AI.

Register Today!

SPEAKERS:

Indresh

Indresh MS
Product & Technology Labs, Aquant

Edwin Pahk

Edwin Pahk
SVP Customer Success & Pre-Sales, Aquant