Elevate Your 2023 Service Experience with Data

Your service organization likely creates and stores massive amounts of data generated from service tickets, handwritten records, CRMs, subject matter experts, and beyond. And if you sell and maintain connected assets that are monitored remotely, that amount is even larger. 

If you’re looking for ways to provide exceptional service, your data holds the answers. And luckily, for many service teams, the challenge is not the absence of data—but rather how to use data to inform and improve the customer and employee experience. 

Join us on Wednesday, 22 February 2023, at 11:00 CET for a session on how to enable your valuable business data to predict and prevent service disruptions, resolve issues faster, and grow revenue through timely, personalized offers to customers. We’ll also show you actions top-performing organizations have taken to boost service while controlling costs using insights from Aquant’s 2023 Service Intelligence Benchmark Report. (Hint: they used data and the right tools to reevaluate how they measure success, focus on costs in their control, and manage workforce performance.)

Speakers:

• Rick Shimko, Product Marketing Director, Oracle

• Edwin Pahk, VP Growth, Aquant