---
title: 2026 Medical Device Field Service Benchmark Report
description: Discover insights from the 2026 Medical Device Field Service Benchmark Report, highlighting cost-saving and workforce retention trends in the industry.
image: https://discover.aquant.ai/hubfs/2026%20Med%20Device%20Field%20Service%20Benchmark%20Report/fs-med-device-benchmark-lp-share.png
---

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ANNUAL REPORT

# 2026 Medical Device Field Service Benchmark Report

## See where you stand.

[DOWNLOAD NOW](https://discover.aquant.ai/medical-device-field-service-benchmark-report#form)

[![fs-med-device-benchmark-lp-asset-1](https://discover.aquant.ai/hs-fs/hubfs/2026%20Field%20Service%20Benchmark%20Report/fs-med-device-benchmark-lp-asset-1.png?width=1073&height=825&name=fs-med-device-benchmark-lp-asset-1.png "fs-med-device-benchmark-lp-asset-1")](https://discover.aquant.ai/med-device-field-service-benchmark-report-thank-you)

# Get your copy.

Call Roger, Aquant’s Voice AI, to get key insights, walk through specific KPIs like FTF or MTTR, or ask questions:  
**[1 740 245 6261](tel:+17402456261)** (US)  
[1 778 651 2790](tel:+17786512790) (CA)  
[44 7446 985929](tel:+447446985929) (GB)  
[49 89 41432545](tel:+498941432545)(DE)  
[972 3 382 9862](tel:+97233829862) (IL)

## Key Insights from 2026:

- 1 in 5 cases could be resolved remotely, yet many teams still roll a truck—turning what could be a 1.4% service cost impact into 18.1%.
- Failed service visits make up almost half (44%) of total service costs for lower performers.
- Closing the Performance Gap = Major Cost Saving as up to 23% cost reduction potential for bottom-performing organizations.

This report contains 15 field service benchmarks including new metrics:

- Preventative Maintenance vs Reactive Work
- Preventative Maintenance Effectiveness
- Workforce Retention

# Real results from the field

#### [20% 20% of truck rolls are unnecessary—that’s one in 5 trips you can avoid.](https://discover.aquant.ai/field-service-benchmark-report)

#### [47% Failed service visits make up 47% of total service costs for lower perfomers.](https://discover.aquant.ai/field-service-benchmark-report)

#### [23% Bottom performing companies could save up to 23% in service costs by performing like top competitors](https://discover.aquant.ai/field-service-benchmark-report)

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