How Smart Care's New Service Strategy Helped Them Adapt

Adapting Service Innovation Strategies For The New Normal

Too much data, an overextended workforce, and an uncertain climate that is accelerating the industry shift in service delivery are just a few things on the mind of Gyner Ozgul, Senior Vice President of Operations at Smart Care Equipment Solutions. He’s leading a technology-driven transformation to ensure more consistent customer experiences are provided by a knowledgeable and motivated workforce.

Speakers:

Gyner Ozgul
SVP of Operations
Smart Care Equipment Solutions

Edwin Pahk
VP of Product Marketing
Aquant

John Carroll
CEO
Service Council