---
title: Harnessing Data for Service Transformation with Smiths Detection
description: How Smiths Detection embarked on a data-driven transformation journey and harnessed data for improved business decision-making. 
image: https://discover.aquant.ai/hubfs/smithsdetection-webinar-li.png
---

[![Aquant-logo-black 1](https://discover.aquant.ai/hubfs/Aquant-logo-black%201.svg "Aquant-logo-black 1")](https://www.aquant.ai/)

ON DEMAND WEBINAR

# Harnessing Data for Service Transformation: A Fireside Chat with Smiths Detection

![smiths detection logo](https://discover.aquant.ai/hs-fs/hubfs/smiths%20detection%20logo.png?width=163&height=49&name=smiths%20detection%20logo.png "smiths detection logo")

In the modern era, being data-driven is not just a buzzword—it's a necessity for organizations aiming to stay ahead. 

Join us as Ben Sutton, Technical Director of Global Services at Smiths Detection, discusses the challenges and rewards of data-driven transformation with Tim Burge, Director of Solution Consulting at Aquant. Together, we’ll explore how Smiths Detection embarked on a data-driven transformation journey and harnessed data for improved business decision-making. 

Save your seat now to: 

- Uncover why transitioning to a data-driven approach is more than just implementing a new tool—it's about a foundational change that acts as a springboard for true transformation
- Discover how Ben moved Smiths Detection towards a more data-driven approach, including the obstacles faced and the strategies used to overcome them
- Explore how emerging technologies like generative AI can assist service organizations, streamline operations, and ensure that customers are at the heart of every decision
- Learn about the challenges and tips for integrating advanced AI tools into a varied workforce, which may range from tech-savvy newcomers to veterans more comfortable with traditional methods

### Watch Today

![Ben Sutton-01](https://discover.aquant.ai/hs-fs/hubfs/Ben%20Sutton-01.png?width=150&height=150&name=Ben%20Sutton-01.png "Ben Sutton-01")

### Ben Sutton Head of Global Service — Technical, Smiths Detection

![Tim 1-01](https://discover.aquant.ai/hs-fs/hubfs/Tim%201-01.png?width=150&height=150&name=Tim%201-01.png "Tim 1-01")

### Tim Burge Director of Solution Consulting, Aquant

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