From Chaos to Clarity: How to Build an AI-Ready Knowledge Base

Feeding AI your knowledge base doesn't make it smarter. It makes every gap, duplicate, and out-of-date instruction suddenly very visible.

Join Waters Corporation and Aquant for a practical look at what it actually takes to get your knowledge and content AI-ready.

Libby Healy, AI Knowledge Product Owner at Waters, covers what the role of knowledge management looks like now that AI is in the mix, the concrete steps her team took to prepare its data and content, and how Waters partnered with Aquant to make its knowledge base smarter, more accurate, and easier to access. She closes with advice for KM and service leaders who are just getting started.